tried again with debug and report set to finest
report submitted.
again, it just goes instant to unable to match , songs dont load or nothing, in the background you cant see the little blue bars scrolling back and forth
Match to one album not working
i let it find potential , 90% of the time it looks like its right.
will look at dropbox
Looking at the logs I’m not sure it can read the files from C:\newrip, can you trying running a Status Report task against it to see if that gets generated okay.
Is the C:\newrip folder/files got the Read Only flag set?
installed 12.3, but running in lite vs
same issue /shrug
not to add to the complications, but i am using 5G /phone… but have been doing so for since april for this app… and everything
Thanks, that worked okay so there is nothing wrong with the actual files but maybe with where they are stored on your computer, please try the Status Report test I requested earlier.
just reran files , 2 folders different locations , with setting at finest for debug and report … will look at status
just ran status on the 2 locations , different newrip files .
D: was 100%
C: wAS 80%
reports submitted aftewr sytatus
What do you mean?
I meant run the Status Report task in SongKong, there is no status report in the support files you have just sent.
oh aplogies, its just come through in a subsequent upload.
under the action tab , status report … pressed that and it ran some deal and made a report /shrug
if i made a file read only, it was by accident cause i dont know how to do so
Try copying the files to another folder and retrying Match to One Album
So looking at the logs again the core issue is that although it finds some files in folder , for some reason none are loaded
05/08/2026 10.07.29:CDT:INFO: Started to load files from C:\newrip
05/08/2026 10.07.29:CDT:SEVERE: --Music File Count:13
05/08/2026 10.07.29:CDT:INFO: 0 files are loaded
But what is weird is that I cant replicate the issue, if i run against an empty folder or a folder where the music files are corrupted and cannot be loaded, then SongKong reports a problem, immediately.
And also you ran Status Report against the same files and then they could be loaded fine so it doesn’t seem that the files are necessarily the problem.
And the code does seem to report errors and exceptions, yet there are no errors in the log.
Ah, it might be this instead of just selecting C:\newrip trying select the album folder and let me know if that works
e.g
C:\newrip\Various Artists\Damn Yankees (Original Soundtrack Recording)
I think this is the issue, most task recursively work on all files under the select folder, however because Match to One Album is only for processing one album it does not, it only goes down one level to allow for multi disc albums. However, it is sharing the code for counting files in folder and this is recursive so it it confirms there are files in folder allowing it to continue but when it actually tries to find the files because it only goes down one level it doesn’t find any!
Raised an issue for this https://jthink.atlassian.net/browse/SONGKONG-3019
broke my machine trying to fix it 
after all the jacking around, will revisit when up on the rail
Now fixed in