Full album not recognized: what should I do to have SongKong making the match?

[jeromeip]

I’ve just ripped an double album with CDex.
Album is “The best of Fad Gadget” and I was able to the release at MB here:
https://musicbrainz.org/release/53364ea2-ac81-4b36-adff-a6eddd3a7a81

However, when I run SongKong on the folder, the result is as follows:

Selected Folder :F:\\Musique\\� trier\\#3 albums ou singles � trier\\Fad Gadget
Base Folder:F:\\Musique\\� trier\\#3 albums ou singles � trier
30 songs loaded into SongKong
30 songs checked
0 (0%) songs matched to MusicBrainz release
30 (100%) songs matched to MusicBrainz song only
0 (0%) songs matched to Discogs
0 (0%) songs matched with Artwork
30 songs have had information modified and have been saved

My guess is that something (tags? folder names?..) prevents from the accurate match but I can’t find what.

How can I get additional data (traces?) that could help understanding why the match was not made?

Thanks.

[jeromeip]

No idea?

[paultaylor]

Well it did identify each song but there was something preventing it from matching all the songs to the one album so it would only update artist and song title. You could probably force it to match by disabling Only allow match if all songs in grouping match to one album.

But for me to work out why it didn’t work you would have to email me your support files immediately after a failed matching attempt.

[n1ete]

i would be interested if it was just an configuration problem or some kind of a bug!

thanks

[paultaylor]

Unfortunately jereomeip never cam back to me so I don’t know, if you are having a similar issue please email me with details and your support files.