I’ve got an error when trying to upgrade my current version of Songkong with the latest release
“TargetPanel.incompatibleInstallation”
I had the same issue previously and the workaround was to install to a new subfolder, so now I hav
C:\Program Files\Jthink\SongKong
C:\Program Files\Jthink\SongKong324
Of course I could override the error and chose a 3rd directory for this new install, however I would like to know what you advise to do (also I’m afraid of losing my settings).
Hmm Ive only ever saw this error some time ago when we update the installer software and it wasn’t compatible with the earlier version but we havent done this this time and no one else has reported this.
The workaround is to simply delete the older installation folder and then just install into the default location. This will not lose your settings as these are stored somewhere else.
Hi Paul,
The workaround went fine (no surprise, I did it previously) however I wanted to report the error, as the bug was obviously not completely fixed.
PS : I’m still working slowly but surely on an updated FR translation!
Thanks, I wonder if the issue is related to selecting French during installation ?
Can’t tell.
I’m not sure of that but I think that, during previous installation, I tried twice (FR, then EN) before deciding to change the target folder.
Anyway, it’s too late for another test as 325 is now installed, however I’m OK for doing some test if needed.