SongKong Jaikoz

SongKong and Jaikoz Music Tagger Community Forum

Did not receive a license key

Hello, Pro license purchased on Sunday. An order confirmation message and an introductory message, but still no message with the key. Of course I checked my spam. If my bank card was indeed charged, I am disappointed. In addition, it is impossible to create an account on this forum with my order email address. No response to my email. So what is happening? Sincerely.

Hi, your license was sent but your email server rejected it, same problem with sending you the the link for joining the forum, I have contacted my server admin to see if he can boost the reputation of my email. I received your email about not receiving license and sent you it again from a different email address and assumed it had reached you this time but I guess not having read the forum topic.

So I have now set you a private message on the forum with license details, sorry for the inconvenience.

Good evening, situation resolved and thank you for your responsiveness. Very pleased to be able to update my collection.

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