SongKong Jaikoz

SongKong and Jaikoz Music Tagger Community Forum

Cant get the license key on mail, and nowhere to contact you

Cant get the license key on mail, and nowhere to contact you…

Hi, what do you mean ?

Can you explain the issue please so I can help you.

Thanks for the email, okay the issues are:

  1. You didn’t actually purchase a license, you purchased an update to an existing license so could use new versions, but you don’t have an existing license.
  2. Details of this was sent to the email registered to your paypal account rather than this email address, and that was an invalid email address so the message bounced

I have refunded you, if you would like to purchase a SongKong please select SongKong Standard License or SongKong Pro License from https://www.jthink.net/songkong/en/buy.jsp