Sorry but I’m not at home this week. I can check next week
Blur update annoying 'enlarged' view
that seems to be the problem (I have a 4k screen)
Okay, thanks. I dont have a 4K screen so its a bit difficult for me to fully understand the issue. If you have the scale set to 100% how large is the text in Jaikoz app compared to other Windows applications ?
Would be helpful if you could take a screenshot of whole screen showing Jaikoz and another app at the same time.
Hi - I have two houses that I alternate between - one has 2 x QHD monitors (these images), and the other (which I will be at tomorrow) has 2 x 4k. I’m with Dani - the scaling on the QHD monitors is livable - it’s the 4K monittors it gets very difficult.
Hi thanks, so it seems that in both cases the Jaikoz text is generally a bit larger than the Word text. So maybe if I make the text a bit smaller as standard that would work better at 100%, and then be okay when scale upward ?
Dont understand why the Detail Panel tabs at the bottom seems significantly larger.
@Dani82 Okay what I am not understanding is that on your screenshot without scaling the text in Jaikoz is slightly larger than the text in the forum, but if I take same screenshot on my 1920 x 1080 monitor then then its the opposite way round, the text in the forum is slightly larger in the forum !
Doesn’t make any sense to me, have you modified the settings in your browser, why in yor first image doesn’t the text make use of all the available space in the browser ?
Okay, I was busy yesterday and couldn’t explain the two screenshots in detail.
My screen has a resolution of 3840 x 2400 and normally the text zoom level is 200%
In this situation Jaikoz behaves as explained in my first post.
I took the first screenshot by changing the zoom of the font to 100% and then restarting jaikoz (the chorme page was already open during the change, so it adapted in real-time).
The second screenshot I did by resetting the zoom to 200% and, this time, leaving jaikoz open without restarting it.
In this case the web page is back to the standard size of normal daily use, while Jaikoz has become much larger (of the same “problematic” size described in my first post)
Hi @Dani82 - okay i understand you only have a problem at 200%, but I see a potential issue at 100% as it doesn’t match what I see, so I need to understand that first.
To this end could you please do the following:
- Close Jaikoz
- Close Chrome
- Set Zoom to 100%
- Reopen Jaikoz
- Reopen Chrome
- Retake screenshot 1
Also, just want to check that it is a Windows PC using Intel style cpu rather than Arm?
Also, please run Create Support Files and email me the zip file created.
These are the processor specifications: Intel® Core™ i7-6700HQ CPU @ 2.60GHz
I’ve sent the support file by mail.
Ok so I assume the browser has all that space because the webpage has a a maximum width regardless of how much space is available. So what I see at 100% is that Jaikoz text is significantly larger than the browser text, so if you then increase the scaling that difference is going to be more noticeable.
But why is the text larger at 100% in my case it is smaller, this seems to be the bug.
Okay some progress, the titlebar should not be light and separate when in dark mode, it should be dark and merged like mine is, this indicates a problem with accessing the flatlaf dlls I am just trying to work out how to resolve this and if possible to give you a fix, if I can fix this it may resolve the font problem.
Okay please put this flatlaf-windows-x86_64.dll file into folder structure as shown below
i.e create com folder within C:\Program Files\jthink\Jaikoz\app
i.e create formdevfolder within C:\Program Files\jthink\Jaikoz\app\com
i.e create flatlaf folder within C:\Program Files\jthink\Jaikoz\app\com\formdevfolder
i.e create natives folder within C:\Program Files\jthink\Jaikoz\app\com\formdevfolder\flatlaf
put flatlaf-windows-x86_64.dll into C:\Program Files\jthink\Jaikoz\app\com\formdevfolder\flatlaf\natives
Start Jaikoz and that should fix the title bar, ir may have an effect on scaling, not sure.
I am not quite clear are you increasing make text bigger or make everything bigger
Looking at the screenshot I am guessing you are using make text bigger option but if everything is too small would the make everything bigger option actually work better?
Hi Paul,
I suspect that Danielle and I may be the only people with this problem, but as you say, perhaps it points to a larger problem.
Anyway, I performed a series of experiments, and tried to capture them with screenshots, which I will attempt to include with the post.
Basically, I have 2 x 8k (3840 x 2160) monitors at house 2, and I normally run them at 200% scaling (as recommended) – which allows me to see and read clearly.
So….
I set the scaling to 100% [8k screen 100% settings.jpg] opened Jaikoz and a Word document, and put them side by side on one screen. As you can see, it becomes small and very hard to read. But Jaikoz is showing the columns as I like. [8k 100% comparison.jpg]
And when I loaded some files and checked them, the scaling of the Jaikoz GUI stayed the same.
I then set scaling to 150% with Jaikoz and Word – easier, but still small. But Jaikoz is still showing the columns as I like – as in it’s not so big that most of them are off screen, and when I loaded some files and checked them, the scaling of the Jaikoz GUI stayed the same.
[8k 150% comparison.jpg]
Then I changed the scaling to 200%, and now it was temporarily perfect – I could read it, but it showed all the column that I used to be able to see across the screen.
[8k 200% comparison initially.jpg]
Finally I tried closing Jaikoz and Word and reopening Jaikoz. At first Jaikoz was perfect, as I like it, but as soon as I started to open files and check them, the scaling jumped up to much bigger.
[8k 200% full screen initially.jpg] then [8k 200% Full screen reset.jpg].
Now that I’ve got used to it, I can kind of live with the ‘blown up’ version – as I said, I suspect that Danni & I may your only customers with such high resolution monitors, and I don’t think it’s worth your time fixing the problem just for us – unless it also impacts a significant number of other people, or points to a larger problem.
Hi, I have provided a potential fix so it would be good if you could try that and see if it makes any difference.
If the fix doesn’t work I may have a workaround for you, I have no idea why it scales too large but you can use the flatlaf.uiScale option to scale it smaller
Edit C:\Program Files\Jthink\Jaikoz\app\Jaikoz.cfg in a text editor (such as Notepad or Ultraedit)
At the end of the [JavaOptions] section add java-options=-Dflatlaf.uiScale=0.5 to scale to 50%
e.g
[JavaOptions]
java-options=-Djpackage.app-version=11.4
java-options=-Dhttps.protocols=TLSv1.1,TLSv1.2
java-options=-XX:MaxRAMFraction=3
java-options=--add-opens
java-options=java.base/java.lang=ALL-UNNAMED
java-options=-Dflatlaf.uiScale=0.5
This should have an effect, it did for me when I tried it. You may need to experiment with the value to get it to how you want.
You can use a similar approach for SongKong as well.
@GTinOZ and @Dani82 would be helpful to get seome feedback fro you to see if either of these fixes works for you.
I haven’t had much time to test but editing the Jaikoz.cfg file seems to work