I suspect that Danielle and I may be the only people with this problem, but as you say, perhaps it points to a larger problem.
Anyway, I performed a series of experiments, and tried to capture them with screenshots, which I will attempt to include with the post.
Basically, I have 2 x 8k (3840 x 2160) monitors at house 2, and I normally run them at 200% scaling (as recommended) – which allows me to see and read clearly.
I set the scaling to 100% [8k screen 100% settings.jpg] opened Jaikoz and a Word document, and put them side by side on one screen. As you can see, it becomes small and very hard to read. But Jaikoz is showing the columns as I like. [8k 100% comparison.jpg]
And when I loaded some files and checked them, the scaling of the Jaikoz GUI stayed the same.
I then set scaling to 150% with Jaikoz and Word – easier, but still small. But Jaikoz is still showing the columns as I like – as in it’s not so big that most of them are off screen, and when I loaded some files and checked them, the scaling of the Jaikoz GUI stayed the same.
[8k 150% comparison.jpg]
Then I changed the scaling to 200%, and now it was temporarily perfect – I could read it, but it showed all the column that I used to be able to see across the screen.
[8k 200% comparison initially.jpg]
Finally I tried closing Jaikoz and Word and reopening Jaikoz. At first Jaikoz was perfect, as I like it, but as soon as I started to open files and check them, the scaling jumped up to much bigger.
[8k 200% full screen initially.jpg] then [8k 200% Full screen reset.jpg].
Now that I’ve got used to it, I can kind of live with the ‘blown up’ version – as I said, I suspect that Danni & I may your only customers with such high resolution monitors, and I don’t think it’s worth your time fixing the problem just for us – unless it also impacts a significant number of other people, or points to a larger problem.