suddenly i started getting this error
Unable to contact Server, Remote Correct is not available until this is resolved, please check your Internet Access.
my internet is fine… my firewall is off, and i disabled little snitch 3.x to be sure. i tried explicitly using remote correct with MusicBrainz and Discogs and neither work. I even get the error ‘checking for updates’. tried restarting jaikoz too. any thoughts?
Hi, sorry there have been a few server issues this week, but now be resolved. If yo get this problem again please just wait a few minutes then try again.
It appears this issue is still ongoing. I have been receiving the same error consistently for the past 3 days. Tried repeatedly as suggeted, but no joy.
Any idea when it will be fixed?
I wasnt aware there was still a problem, please try now and if still failing send me you support files.
There is still a problem.
Hi, Ive been making some changes to the server and unfortunately broke a couple of things, should all now be working now.
Unfortunately I havent quite finished so there maybe interruptions for a few minutes over the next few days but I endeavour to be extra careful now and keep any disruption to the bare minimum
Hi Paul, Ive retried since your post and it’s still the same I’m afraid.
I have sent a new set of support files (with extra logging set) to the support email address for diagnosis
Im sure it is working now, certainly working for me , please retry.
Afraid still no go. Complete removal and reinstall of Jaikoz just completed just in case. Firewall disabled for testing… Obviously network connection ok as I’m currently posting.
Im a bit perplexed, because all other cusotmers who reported a problem are reporting it working okay now, anyone else having a problem ?
Does anyone please have any ideas on this???
After losing a JBOD with 1.8TB of music on that had taken me months to sort out using Jaikoz, the only backups were pre-correcting, so I’m desparately trying to find a solution which doesn’t involve going back to using Picard (which works fine but hasn’t the flexibility I need).
Win 7 Ultimate x64
I’ve completely stripped off Jaikoz, all Java installations, Visual C++ and re-installed all of them.
One thing I noticed when it all went t*ts-up initially was the Missing msvcr100.dll issue - hence the Vis C++ reinstall.
Java 1.7.0_09 x64 running (Direct connection)
Java 1.7.0_09 x86 running (Direct connection)
Jaikoz 4.6.3 re-installed (so many times) (-l7 -m7 options)
29/10/2012 21.03.23:com.jthink.jaikoz.monitoring.MemoryManager:addMemoryNotification:WARNING: Low memory limit is set for:Tenured Gen:454000640
29/10/2012 21.03.23:com.jthink.jaikoz.data.AudioFileFromDirectoryAndFilesLoader:run:SEVERE: Load Songs:Start:Database song count:3
29/10/2012 21.03.23:com.jthink.jaikoz.data.AudioFileFromDirectoryAndFilesLoader:run:SEVERE: Load Songs:End:Database song count:3
29/10/2012 21.03.24:com.jthink.jaikoz.indexed.DataIndexer:reindex:SEVERE: Reindex start:Mon Oct 29 21:03:24 GMT 2012
29/10/2012 21.03.24:com.jthink.jaikoz.indexed.DataIndexer:reindex:SEVERE: Reindex end:Mon Oct 29 21:03:24 GMT 2012
29/10/2012 21.03.27:com.jthink.jaikoz.settings.CheckVersion:checkVersion:WARNING: Checking version failed:Network is unreachable: connect
java.net.SocketException: Network is unreachable: connect
\tat java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)
\tat java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
\tat java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
\tat java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
\tat java.net.AbstractPlainSocketImpl.connect(Unknown Source)
\tat java.net.PlainSocketImpl.connect(Unknown Source)
\tat java.net.SocksSocketImpl.connect(Unknown Source)
\tat java.net.Socket.connect(Unknown Source)
\tat sun.net.NetworkClient.doConnect(Unknown Source)
\tat sun.net.www.http.HttpClient.openServer(Unknown Source)
\tat sun.net.www.http.HttpClient.openServer(Unknown Source)
\tat sun.net.www.http.HttpClient.(Unknown Source)
\tat sun.net.www.http.HttpClient.New(Unknown Source)
\tat sun.net.www.http.HttpClient.New(Unknown Source)
\tat sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at java.net.HttpURLConnection.getResponseCode(Unknown Source)
at com.jthink.jaikoz.settings.CheckVersion.checkVersion(CheckVersion.java:87)
at com.jthink.jaikoz.settings.CheckVersion.checkVersion(CheckVersion.java:36)
at com.jthink.jaikoz.manipulate.AutoCorrecter.run(AutoCorrecter.java:171)
at java.lang.Thread.run(Unknown Source)
29/10/2012 21.09.13:com.jthink.jaikoz.settings.ExitVersion:exitVersion:WARNING: Releasing license failed:Network is unreachable: connect
29/10/2012 21.09.13:com.jthink.jaikoz.layout.MainFrame:shutdownJaikoz:WARNING: Jaikoz has exited successfully
When testing connection using “update” still get the same connection error, followed by message box stating that I’m using the latest version… Does this suggest that some kind of server connection must really be there but some odd initial isssue is there?
It does seem to be a networking issue, if your internet connection is okay have you tried disabling the firewall ?
Error still happening on a licensed copy of Jaikoz on a Debian Squeeze 64-bit install with open JDK 6 and Oracle Jave 7+ ( the sever is the “best” according to update-alternatives). Absolutely sure there isn’t a firewall or a networking issue as no other software has any issue getting to the Internet, not does the browser have an issue getting to musicbrainz. Seems like I wasted a decent amount of money on software that should at least run as advertized on the latest stable release of one of the most popular OSs in the linux-sphere… the installer wouldn’t even make a menu entry…
gooseman, I don’t think you’ve contacted me before please email support@jthink.net your support files (Advanced/Create Support Files) so I can take a deeper look.
I do suspect that Jaikoz does work with this Linux installation and the problem is particular to your setup. Having said that only about 1% of the installed copies of Jaikoz are using Linux, and due to this and the fact that there are so many versions of Linux, and the status of each one is constantly shifting its impossible to fully check Jaikoz against these.