I did all this, deactivated firewall etc.
I uninstalled Jaikoz and deleted all directories.
REinstalled it. Reinstalled Java.
Same problem.
Also with Songkong.
Will send in the support-data by email.
"Unable to contact Server, Remote Correct is not available..."
May I ask how this was resolved? I have the same problem with Jaikoz 64 and 32 on a Windows 7 64bit machine but I’m new to Jaikoz (looking at it as replacement for Picard)
I’ve tried:
-disabling firewall
-disabling antivirus
-reinstall of Jaikoz
-reinstall of Java/Visual C++
-installing software and running as administrator
-adding my hostname to the hosts file
Each time I have the same issue.
However it must be something in the box configuration as if I install Jaikoz on my work supplied laptop (also W7 64bit with FW/Symantec and Bitlocker running) it works immediately, also from within my home network.
Any suggestions as to hat else I could look at on the original box as this is the box which I need to use for the retagging.
TIA
Check you can access jthink.net from browser okay, if so
the key changes would usually be
-disabling firewall
-disabling antivirus
sometimes these products can disable applications without even logging the block, after disabling try rebooting to ensure cleared properly form system.
Hi Paul,
thanks for quick response!
I disabled antivirus (Avast free version) and Windows FW, rebooted without them and checked they were definitely not running.
I still get the same issue and I have no problem access jthink.net or other sites from browser. Other network accessing software also continues to work without a problem.
The frustrating thing is that from the glimpse via my laptop it seems to be what I need to replace Picard but I need it to work on the other machine.
Dunno, but could you send your support files.