I purchased a full license for Jaikoz years ago and have been using it occasionally ever since. I’ve had a few minor issues with the license after some updates and changes, and Paul has been very helpful in resolving these.
In June of this year, I had to restore my system from a backup. I have used the latest version of Jaikoz several times since then with no problems.
Today, while working in a place where I had no internet connection, I started Jaikoz, and was dumped in to “view only” mode, with a message saying that Jaikoz could not reach a server. Since this is software for which I paid money, I’m very disappointed to be suddenly locked out while working offline.
After reaching a place with an internet connection, I am now greeted with a message saying that an upgrade period has expired, and I need to purchase the software again.
My license was fully paid for, and I used Jaikoz repeatedly since my system restoration, with no issues, before today. I never agreed to a subscription service, so I’m very confused.
I’m disappointed that I can’t simply load and use the software I bought, which I was using with no issues until this unexpected message today.
How can I go on using the license which I purchased?