when i make my changes and save, the information is not showing up in my windows 7 file detail or artwork. tried everything in the preferences/save menu but still not showing the changes. the weird thing is if i clear jaikoz files and reload the folder with the files, the info still shows correctly in jaikoz. program used to write fine before i upgraded the program
Save not working the same as before
I think this is a problem with WIndows Explorer, does the artwork look okay if you open with another application such as Winamp.
Take a look at Save/Preferences/Compatability and ensure Do not unsynchronize ID3 Tags is enabled, then resave your files using Force Save.
Does that fix it ?
checked the don not unsynchronize and force saved but still no luck. downloaded winamp and played a song and the artwork and info is the but still does not show up in the details of the file nor does the art work show up. i added a folder to jaikoz that i had done with an earlier previous version and force saved without changing anything and the artwork and detail is no longer in the files. but like i said, if i reload the folder to jaikoz, the info is still there?
Was Do not unsynchronize ID3 Tags unchecked when you looked, in which case check Preferences/Save/ID3 v2 Tag//Save existing fields using these encoding preferences is ticked, if not tick and retry Force Save.
If not can you email me one of these files (support at jthink dot net)
tried it all, really strange because the info is there. im going to email you a file
Ah, the problem is the metadata is stored in ID3v24 format, but WIndows Explorer only support ID3v23. But Im cond=fused because ID3v23 is the default and it does get maintained on upgrade.
Anyway the solution is to change Preferences/Save/ID3Tag V2 to V23.
Reopen Files
File/Save
that was it Paul, thanks. thought i had tried that but i was changing the preferences after loading the file then saving. i changed the preferences first, then loaded the folder and it worked fine. thanks again.
If you enable the Version field you can change what version you save any selection of files as by just modifying the Version combo for those files.