SongKong Jaikoz

SongKong and Jaikoz Music Tagger Community Forum

Problems with win 11?

I just did a clean install of my Win 11 OS because of problems upgrading - taking me to 22H2 and the latest version. I reinstalled the most recent Jaikoz - and it worked for an hour or so. But this morning (the day after), when I open Jaikoz the window doesn’t open - it shows on the task bar, and in Task Manager if I open it, but no window on my desktop.
So far spent 3 hours with Microsoft helpdesk, who now say that it’s a problem with the app (and a couple of other apps showing the same symptoms).
Is anyone else having this problem?

Can you run JaikozDebug rather than Jaikoz and post the contents of the output that is shown in the Dos window.

OpenJDK 64-Bit Server VM warning: Option MaxRAMFraction was deprecated in version 10.0 and will likely be removed in a future release.
debuglogfile is:C:\Users\gtand/Jaikoz/Logs/jaikozdebug%u-%g.log
01/02/2023 22.54.26:com.jthink.jaikoz.MainWindow:setupWindow:SEVERE: currentVersion:1187:thisVersion:1187
01/02/2023 22.54.26:com.jthink.jaikoz.MainWindow:setupWindow:SEVERE: isFirstTime:falseisUpgrade:false
01/02/2023 22.54.26:com.jthink.jaikoz.MainWindow:setLocale:SEVERE: Setting Locale:en
01/02/2023 22.54.26:com.jthink.jaikoz.MainWindow:deleteWindowsIzPackInstallation:SEVERE: Deleting old Izpack installation
01/02/2023 22.54.26:com.jthink.jaikoz.MainWindow:setupWindow:SEVERE: setupLaf
01/02/2023 22.54.26:com.jthink.jaikoz.MainWindow:setupLAF:WARNING: Look and Feel from UserSettings Is:com.formdev.flatlaf.FlatLightLaf
01/02/2023 22.54.27:com.jthink.jaikoz.MainWindow:setupWindow:SEVERE: setupConsole
User Logfile is:C:\Users\gtand/Jaikoz/Logs/jaikozuser%u-%g.log
01/02/2023 22.54.27:com.jthink.jaikoz.MainWindow:setupWindow:SEVERE: setupUserAgent
01/02/2023 22.54.27:com.jthink.jaikoz.MainWindow:setupWindow:SEVERE: evtTasks
01/02/2023 22.54.27:com.jthink.jaikoz.MainWindow:runOnEventThread:SEVERE: mainFrame
01/02/2023 22.54.27:com.jthink.jaikoz.MainWindow:runOnEventThread:SEVERE: mainToolbar
01/02/2023 22.54.27:com.jthink.jaikoz.MainWindow:runOnEventThread:SEVERE: mainLayout:toolbar
01/02/2023 22.54.27:com.jthink.jaikoz.MainWindow:runOnEventThread:SEVERE: mainLayout:screenlayout
01/02/2023 22.54.28:com.jthink.jaikoz.detail.ArtworkDetailPane:setupPanel:SEVERE: SetupPanel1
01/02/2023 22.54.28:com.jthink.jaikoz.MainWindow:runOnEventThread:SEVERE: mainLayout:statusbar
01/02/2023 22.54.28:com.jthink.jaikoz.MainWindow:runOnEventThread:SEVERE: mainLayout:droptarget
01/02/2023 22.54.28:com.jthink.jaikoz.MainWindow:runOnEventThread:SEVERE: disableCursor
01/02/2023 22.54.28:com.jthink.jaikoz.MainWindow:runOnEventThread:SEVERE: setVisible
01/02/2023 22.54.30:com.jthink.jaikoz.MainWindow:runOnEventThread:SEVERE: Jaikoz has been configured with minimum heap memory of 512 mb, maximum heap memory of 10,880 mb
01/02/2023 22.54.30:com.jthink.jaikoz.MainWindow:runOnEventThread:SEVERE: Jaikoz 11.6.2 Pulp using Java 17.0.2 17.0.2+8 64bit on Windows 11 10.0 amd64 initialized successfully
01/02/2023 22.54.30:com.jthink.jaikoz.MainWindow:runOnEventThread:SEVERE: No of logical cpus:16

Interestingly, I have two logins, and once I had uninstalled and reinstalled in the other login it started OK. But I got some pretty dodgy advice from Microsoft help about fixing the problem that may well have made the problem worse

Okay so no errors there, so is it working now or not then?

No - still ‘opens’, but I can’t get any window to open. It sits on the task bar, and it’s in Task Manager if I open that -though in Background Processes rather than Running Apps - but no open window. If I double click on the task bar icon I see a flash that makes it look like the window scurries off the left edge of the screen.

I’m not clear what the difference is with the two logins perhaps you could post Dos output for both.