SongKong Jaikoz

SongKong and Jaikoz Music Tagger Community Forum

Problems with my licence

I have a very strange problem. I bought a pro licence:
Ordernumber: 05.02.2011 01:50 GMT-08:00
Google-Ordernr. 318172399327526

But since a few days Jaikoz does not do anything. But I can see the licence information on top of the window.

I removed everythin in ~/Libray/Preferences/Jaikoz and then Jaikoz runs without any problem, but the license is not installed. When I install my license (as described in the email), Jaikoz stop to work fine. I cannot do anything after installing and restarting Jaikoz. The menubar is just showing Jaikoz and Help entries, but they are both not clickable.

Can you please help me?

Not sure, can I see a screenshot , did you change something , i.e upgrade the computer or install later version of jaikoz ?

Hi,

I think, I could resolve the problem by my selves, I removed the license and added it again (several times), and now, it’s working.

I used the latest Jaikoz version 6.1.1 NGS and I think, the problem occurred not after an update of the software, but probably after the Mavericks securtity patch.

I use the latest available MacOS.

Sorry, but I cannot reproduce the problem to help you javascript:emoticon(’:(’);