Problem with new version on Mac

[southshore]

after I install new version on Mac and open Preferences…

I get contact support message…

[paultaylor]

Can you run Advanced:Create Support Files and email me the zip file please.

[paultaylor]

Hi, okay found the problem, applies to all operating systems not just Mac.

• Okay you need to redownload Jaikoz 11.0.1 because I have replaced with a fixed version
• Then if on MacOS just install over the top of existing application
• But if on WIndows then because it is same version for Windows you need to actually uninstall original version of Jaikoz, and then install new version of Jaikoz.
• Check Build Date in the the About menu (MacoS - Jaikoz:Help About, Windows - Help About) to confirm you have new version, will say 25th March 2021 instead of 24th March 2021
  
• Try opening Preferences, it should now work.

[johndeck]

Hi.

It works for me! Thank you for the quick fix.