I moved from Jaikoz 10 to 11.0.5. Now I experience the problem, that not all files arre loaded.
I open a folder with 22 files. It shows 22 files loading, but only 2 are shown.
Then I open a folder with 106 files. Only 103 are loaded.
I have no idea how to solve this?
Jaikoz 11.0.5 on macOS 11.4 Big Sur
Please try running Advanced:Empty Cache to see if that resolves it.
Hi Paul, unfortunately not. When I open a folder it shows 22 songs but only 2 show up.
Any diag info, I could provide you?
Are you sure these files opened in previous version, if youhave emptied cache i can think of no reason why they would open in previous versin but not this one.
But anyway, please run Advanced:Create Support Files and email support@jthink.net the zip files created, then I can look at the logs.
Hi, thankyou for the logs and files, I have found the bug, there is a problem with the ID3Tag V1 setting, if it is set to Always write tag it can cause this issue
For now please do the following:
Modify Preference:Save:ID3Tag V1 to Write tag if exists and select Save
Run Advanced:Empty Cache
Now should be able to load the files, I have raised an issue and will fix for next release - https://jthink.atlassian.net/browse/JAIKOZ-1328
Thanks Paul,
This workaround solved my issue.
Works for me after changing prefs back to “Always write tag”.
