On Windows Jaikoz complaining about ITUNES_MODEL does not exist when run Empty Cache after upgrading

[paultaylor]

If upgrading from very old version of Jaikoz you may find that Jaikoz seems unable to load files it could load previously. The solution to this is usually to run Advanced:Empty Cache but in some cases when upgrading from particular versions this can give error

If this occurs you need to manually delete the cache as follows:

• Ensure Jaikoz not running
• Open Windows Explorer
• Go to C:\Users\username\Jaikoz where username is your Windows username
• Delete folder jaikozdb
• Start Jaikoz

[tcraig]

I’m having this problem on a Mabook Pro after upgrading to 11.6.2 Pulp.
I get the error message…
ITUNES_MODEL does not exist: com.:jthink:jaikoz:db.Db.emptyCache(Tb.java:649)

This happens when I run Advanced -> empty cache.
How do I manually clear the cache on a Mac, please.

Thanks,
Tom

2015 Macbook Pro
MacOS Montery 12.6.1

[paultaylor]

So it doesnt happen when yo first run, only when you run Advanced:Empty Cache ?
That is weird because it should run Empty Cache as part of upgrade so I would think you would see error then, anyway on a Mac do the following:

MacOS
Stop Jaikoz
From Finder , hold down Option Button and select Go menu
Select Library from the list
Got to Preferences : Jaikoz folder
Delete jaikozdb folder
Start Jaikoz

[tcraig]

Thanks, that did the trick. It actually did happen when I first ran it, and then I came across the suggestion that I empty the cache on this forum and it happened again when I tried that. Seems to be working fine now. Thanks again.

Tom