Hi I am having the same problem not sure how I should resolve it, can you help.Order/invoice #136755461.
I am still waiting for a response to my email.
Regards Twitch646
No License received
Hi, you have purchased another years of updates, this is applied on server all you have to do is restart SongKong for it to take effect.
Thanks for getting back to me I found the problem was it wasn’t updating because I had reinstalled the latest version after deleting the earlier version so I had lost my key and to solve the problem I had to use time machine on my Mac to reinstall the original version and it then updated. Thanks twitch646.
okay deleting SongKong from Application folder on a mac should not cause you to lose your license, since this is stored in Library:Preferences:SongKong but I am glad you have resolved the issue.