freshly bandcamp bought music with deleted tags wont tagged automatically via jaikoz after.
i have premium
pls help. what do i have to configure, how do i have to do it?
Matching Problems
Thanks for support files, so because you have deleted the tags and the song is in a D:\Temp\test1 folder which doesnt contain any useful metadata in the folder/filename you have removed all useful information to allow a Bandcamp match that is why there is no match directly from Bandcamp.
If you run Correct for MusicBrainz may get a match that way because this task can generate an Acoustid and if known that may allow link to MusicBrainz database, but the Bandcamp matching does not use Acoustids.
Bandcamp matching directly from Bandcamp works but if the songs are also in MusicBrainz, and MusicBrainz has link to Bandcamp this is a quicker more accurate way to match to Bandcamp, the Bandcamp task is a way to match those Bandcamp albums not in MusicBrainz.
Actively deleting metadata from your songs to test Jaikoz is not a good approach, simply use Jaikoz with your real library and you will see good results.
i used it with my real before but all tracks i wanted to be corrected were not corrected.thats why i created the test szenario. i checked for the acoustic id to leave it in my tracks so jaikoz have something to identify them but it didnt work. also not for musicbrainz. in the end my tracks can not be identified by any, not music brainz and not bandcamp as well. when i check them in music brainz i see them listed.
this is the data i left inside the meta data. isnt it enough for identification?
btw Your promotional video shows exactly this feature, which is why I bought it. You have unnamed tracks without metadata, and these are recognized. That’s why I bought the software. If you now tell me that you’re not supposed to use it that way, I’m a little surprised.
I just looked at the last thing you ran, what I am saying is you shoudn’t deliberately delete metadata - that is not going to help identification.
So I looked at your logs and checked by Polarization EP by Warm Up and Ve & Fasa by LOMSK, neither of these seem to be on MusicBrainz or Discogs so they cant be matched to them. I then checked Warm Up on bandcamp and that ep doesnt exist there either, I then checked Ve & Fasa by LOMSK and that doesnt exist either, although there is a Ve & Fasa by Alexander Johansson & Mattias Fridell which i guess is what you have?
So it seems the only it could possibly match would be Ve & Fasa by Alexander Johansson & Mattias Fridell but as I said the bandcamp matching doesnt use Acoustids so if you have removed artist and album metadata or have artist incorrectly set to LOMSK then that is not going to work either.
So which ones could you find on MusicBrainz manually?
i have sent a new support file right now, please check. in this you find new test tracks. which is PWCCA latest release on MORD records.
I removed averything except accoustic id. i searched music brainz for one of these accoustic id’s - 0d14ed7e-cd2f-4184-bc45-a6f01e0ef66c and found the track Legions and splendor. but Jaikoz didnt find!
to find the track on music brainz i used and edited this url: https://acoustid.org/track/0d14ed7e-cd2f-4184-bc45-a6f01e0ef66c
after track/ … is the accoustic id of the track.
Jaikoz didnt find anything. Have I misunderstood your software so much? I thought it could do what I do manually here faster. Your advertising suggested that.
Why do you keep doing this ?
Jaikoz uses a number of methods including Acoustids but the existing metadata helps as well, for example Acoustids identify songs but when a song is on multiple albums it does not help detect the right album.
Because I have a lot of tracks that are in exactly this state due to an mistake i made. And because your video showed exactly the solution for this.
Also it doesn’t really matter if I do it this way, Jaikoz should be able to find it based on the unique acoustic ID, right? It is what your ad is saying.
This is your Advertising from your shop:
It also uses Acoustid, allowing a song to be identified by the actual music, so it can do a match even if you have no metadata!
also what you said is not the case in my example. Because the tracks i used for testing only exist in this EP release from PWCCA.
Acoustids identify songs but when a song is on multiple albums it does not help detect the right album.
i am an it professional and i always identify / analyse things this way. break it down to the cleanest and test it. and here, the software doesnt work for me.
What could you see in my latest support file? Why isnt it working? can you tell me whats the problem? is Jaikoz searching on music brainz or is there any error?
Update: Now i kept the right filenames with trackname, artistname, label but still no findings via Jaikoz for the metadata. i mean, if i have meta data i would not need jaikoz. thats why i test it this way.
Oh I see this release has only just been added to MusicBrainz, Jaikoz uses Albunack which is a combined cache of MusicBrainz and Discogs designed so we can do matching quicker than using MusicBrainz direct because we can send more queries and retrive the required data with less api calls.
But this means we dont have the latest releases in immediately, which is usually not a problem because Jaikoz is being used to match musi collections released over many years.
However for this situation for specific albums you can use Action:Match to Album:Match to Specified MusicBrainz Album
hm okay. the thing is the software is mostly useless for me. a pitty i bought to early. Do I have any chance of receiving a refund from you in any way?
The issue is you are testing on a few specific tracks, I think if you try it over a larger set of files you will see good results.
i first tried it on my whole library. there i was realizing it doesnt work. then i built up the test scenario. so i am sure its useless for me 
If it doesnt work for whole library then it is a different reason.
You are trying to solve an issue, so there is something else we can try.
The logging and reporting in my SongKong application is currently better than in Jaikoz so if you could do the following I could work out what is going on, and if really not working sort out a refund for you.
- Install SongKong (no license required)
- Run Fix Songs task (will run in preview mode, but you can see results in report)
- Run Bandcamp task (again wil run in preview mode, but you can see results in report)
- Run Create Support Files so I can see reports
With this information I can do one of the following:
- Swap License to SongKong because get good results
- See what issue is and resolve it in Jaikoz
- Give you refund because not working for you
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"The logging and reporting in my SongKong application is currently better than in Jaikoz"
so it’s time that you implement this part of software in Jaikoz !!!
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Man this is a move! really? When i have time i do.
On the other hand, I chose Jaikoz over Songkong. I don’t want Songkong.
Besides, yesterday I found another piece of software that works fantastically! Onetagger!!
It’s fast, uses Bandcamp, Beatport, Spotify, and many other sources. And it works with new releases, so I ran the same test scenario, and on the first run, my tracks were tagged the way I had wanted your software to do in the last few days. And nobody asked me why i am doing this 
I’m really annoyed about the 50 euros i payed. You should really review your advertising wording.
My advertising is correct, it does use Acoustid and it can do match if you have no metadata, but of course it cant do a match by Acoustid if the song is not in the Acoustid database, it cant do a match to MusicBrainz if yor album is not in MusicBrainz, and there are other conditions that prevent matching because music taggig is complex. So even in usual scenario unlikley that it wil match 100% of songs but should match the majority.
Having looked at your logs again am I right in thinking all the songs are in one folder, if so you may need to uncheck Preferences:Remote Correct:Only allow matches if all songs in grouping match to one album to get good results, there is also the Action:Remote:Manual Correct from MusciBrainz task that you might want to try.
Look at it from my perspective, I know it usually works so when you tell me it doesnt work I want to find out why it isn’t working for you and resolve the issue. What I’m not going to do is just agree with you that it doesnt work as advertised , because it does. I suggested SongKong as a practical way to work out what the issue is
Be aware that Onetagger is song based, so if you are trying to match an album of songs it matches each song individually without considering the other songs in the album so songs can often get split over multiple albums, also it doesnt support tagging from Bandcamp.
In an effort to resolve issue, its not usual method of tagging songs to remove all the metadata beforehand.
Jaikoz Lite lets you try everything out before purchase.
Having looked at your logs again am I right in thinking all the songs are in one folder, if so you may need to uncheck Preferences:Remote Correct:Only allow matches if all songs in grouping match to one album to get good results, there is also the Action:Remote:Manual Correct from MusciBrainz task that you might want to try.
I would have preferred this kind of support earlier from you.
also it doesnt support tagging from Bandcamp
Onetagger does and it works wonderful!!
In an effort to resolve issue, its not usual method of tagging songs to remove all the metadata beforehand.
That was for troubleshooting purposes. Of course, when an error occurs, I try to isolate and test the individual function. That is normal procedure when something is not working as desired.
Jaikoz Lite lets you try everything out before purchase.
but not the Bandcamp feature! that was the most important for me. and its not working!!
Perhaps it works if certain conditions are met. However, this could have been explicitly mentioned. The advertisement states that it works. Unfortunately, it does not.
Music tagging is complex, Jaikoz is complex and we were focusing on your test cases that you provided details for, there is an additional complexity for me that the logs are in German but I dont speak German. But I have spent quite lot of time trying to solve this in the last 24 hours.
Must be a recent addition
Maybe, but troubleshooting is usually done by support not the customer. The point is it led us down a rabbit hole that wasnt helpful in solving underlying issue.
Okay that is a bug actually, it is not meant to be disabled when in Lite mode i will fix that!
It does usually work, we dont know exactly why not working but all applications can have issues in particular situations but its not usual to list all those exceptions in advertising, in Onetaggers own advertising they have SongKong as the next best matching rate compared to Onetagger, what they dont tell you is with those results they actually disabled SongKong Musicbrainz matching so it was only doing Discogs matching.
If you look at the front page it says
Jaikoz uses [MusicBrainz](http://musicbrainz.org) and [Discogs](http://www.discogs.com) online databases for matching music. It also uses [Acoustid](http://www.acoustid.org/), allowing a song to be identified by the actual music, so it can do a match even if you have no metadata!
And that is the point it uses Acoustid in conjunction with MusicBrainz and Discogs matching. It is not used directly with Bandcamp matching because the Bandcamp website does not support Acoustids and Im not aware I say that anywhere.
But, also as I said earlier matching is complicated and MuscBrainz matching can match Bandcamp albums if they are in MusicBrainz, and many are (although many more more are not) and this can use Acoustids
So it seems the important issue is why running Correct From MusicBrainz didnt find matches rather than why the small test cases did not work, Im guessing it is because they are in same folder but as i said earlier not speaking German makies it difficut to decode the logs accurately.
Yo, OK. Of course, I recognise your work. The software is certainly great. I don’t want to appear disrespectful; creating something like this is certainly not easy, and I’m glad that someone is doing it. So, with that in mind, I’ll sign off now and wish you all the best! And thank you for the support. The speed of your responses is really great!
I now have the licence and will certainly use the software here and there.
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