SongKong Jaikoz

SongKong and Jaikoz Music Tagger Community Forum

"Loading Files From Filesystem" - Dialog Box Not Dismissing

#1

Running El Capitan on OSX, but always had this problem.

When I drag a folder of tunes into Jaikoz I get a dialogue box that says

“Loading Files from Filesystem”

That is just fine with me. The problem is that the dialogue box does not go away. So I have to click on it and drag it off to the side in order to work on my files. This is a real inconvenience. I posted about this a few months ago - the only responses were people saying that they had the same problem. Can you please fix this bug as it is a huge time suck, relatively, and a real pain to be unable to work on files without dismissing this dialogue box.

I hope someone from Jaikoz would consider replying to this message. Thank you.

#2

I am out of the office at the moment at the Hi-end Munich show but when I get back I will see if I can replicate this issue on my Mac.

#3

Thank you for your response. I can send/post whatever system information that you need. This problem has persisted throughout several different OSs, and exists on both an iMac and a MB Pro.

When I posted about this problem previously, another member of the forum confirmed having the same problem.

#4

Hello - Have you had an opportunity to run this bug down? It is pretty irritating. Let me know if you need any information from me. Thanks.

#5

Not yet, but the way round it to is to use jut the Open Folder dialog instead of dragging form iTunes.

#6

I am dragging from within Pathfinder and/or Finder, not iTunes. I have the automatically load into iTunes option turned off as it causes Jaikoz to hang and crash.

#7

Okay I have tried it and the delay is never more than a few seconds, what version of OSX are you on.

#8

10.11.6

#9

Hmm, that is the same version I tested.

#10

Paul, I’ve had this problem over multiple OSX versions and when posting about the problem previously, had another member of the forum echo my concern. Is there some sort of error report I can generate and send to you? I don’t know how to do that, but it is an amazingly irritating problem and I would really like to get it fixed. Happy to do what it takes for you to run down this bug. Thanks.

#11

Hi, you could email me your support files (Advanced:Create Support Files) , it may show an error.

Of course you can just use File:Open Folder:Open Files within Jaikoz itself but I suppose you dont want to do that.

#12

[quote=paultaylor]Hi, you could email me your support files (Advanced:Create Support Files) , it may show an error.

Of course you can just use File:Open Folder:Open Files within Jaikoz itself but I suppose you dont want to do that.[/quote]

That’s right. Thank you. But I did email you the support files.