SongKong Jaikoz

SongKong and Jaikoz Music Tagger Community Forum

License key (OSX) won't install! help..

#1

Hi there,
I’ve bought a license key.
Received the .jai file but when i load it it says:
License not valid, retaining Trial License

system: Apple Intel G5, OSX Leopard,
Jaikoz version: v2.3.1 (build 1044)

please help,

Diddo Velema

#2

Hi Ive resnt your license wrapped in a zip file, this should solve your problem

#3

I’m having the exact same issue…

Thanks!

-r

#4

Ive resent yours as well.

#5

Please resend me compressed file of license. Thanks

#6

Biomaster please send me an email with payment details

#7

I have the same issue when trying to install key

“License not valid, retaining Trial License”

#8

GCK has now been resent within a zip this usually resolves the issue.

#9

i have also the problem. “key is not valid, reset to trial”. Please send me the license via zip-file. yesterday i wrote you a message to your support mailadress, but i reseived no answer. thanks a lot

#10

Hi, you should have it now

#11

Same here.
Specialeducator@cox.net.

Same error not registering.

mac Os

#12

Unzipped new file you sent, same response. Invalid.

Also keeps crashing each time I try to install full license.

System Software Overview:

System Version:\tMac OS X 10.5.8 (9L31a)
Kernel Version:\tDarwin 9.8.0
Boot Volume:\tMacintosh HD
Boot Mode:\tNormal
Computer Name:\tMacBook Pro

Hardware Overview:

Model Name:\tMacBook Pro
Model Identifier:\tMacBookPro5,1
Processor Name:\tIntel Core 2 Duo
Processor Speed:\t2.53 GHz
Number Of Processors:\t1
Total Number Of Cores:\t2
L2 Cache:\t6 MB
Memory:\t4 GB
Bus Speed:\t1.07 GHz
Boot ROM Version:\tMBP51.007E.B05
SMC Version (system):\t1.33f8

#13

Start Jaikoz with ‘Open in 32-bit’ mode option checked, there seems to be a sporadic issue with 64bit Jaikoz on 10.5.8 only

#14

Already tried that. program will not open at all.

Error says:

Cannot launch Java application

Uncaught exception in main method:
java.lang.UnsupportedClassVersionError: Bad version
number in .class file

#15

Heh, you should have a full track trace in your Macs console or system log that you can post please.

#16

I ran into the crashing bug as well when I registered. 32 bit solved it. But you might want to add this to the outgoing license email as it’s a real annoyance right after paying for the software.

Not the Apple experience.

#17

dupe

#18

True, but this is a new issue specific to OSX 10.5.8 due to a some bug in Apples JVM, not an issue with Jaikoz itself. Ive added it to the FAQ as issue 5 http://www.jthink.net/jaikozforum/posts/list/1246.page#4986

#19

HI

I’m having the same problem with the license not valid

kind regards

#20

Have you tried the Open in 32 bit Mode workaround, if still not working contact me by email and I’ll check the license.