SongKong and Jaikoz Music Tagger Community Forum

Jaikoz is in View Only Mode

I opened Jaikoz (v10.0) and did some editing work in the usual way. I did a lot of editing, radically tidying up 96 troublesome files which I had been determined to sort out for a long time…
When I came to Save the changes (later than I should have, clearly) I found all the options greyed out - and then noticed that the information in header bar at the top of the Program window ends with (View Only Mode)…
I don’t understand how or why it’s in this mode, and I can’t find any reference to it anywhere. Why might it be in View Only Mode? There was no advice or ‘warning’ as it opened up.
And secondly - I am assuming there is no way to save the work I’ve done now :frowning:
Thanks.

Hi Jeff
You must have updated to Jaikoz 10 recently. Before you updated you would have been warned that a new version is available but your access to free version updates has expired, this situation has been in place for a few years now since it was not economically viable to develop new versions of Jaikoz with no support from existing customers.

Then since you updated to Jaikoz 10 without having current access to latest version a message would have come at startup explaining this to you.

image

and then once you select OK the title bar shows you have a license but adds (View Mode Only)

The good news is that with a £10 purchase of 1 Year of Version Updates at http://www.jthink.net/jaikoz/jsp/buy/start.jsp you’ll get not only access to version 10 but all versions released in the next year (365 days) and this access to these versions will continue after the year up since this is not a subscription. The bad news is having paid the £10 to activate it you just have to restart Jaikoz, but this would mean losing your current edits.

Paul, thanks. I’m really not sure this is the problem though. I have this, from sales@ on Feb 03:
ishot-1

I’ve been using Jaikoz regularly since I upgraded and purchased those version updates last month, and all has been fine. The app was not running when I set out to do this work yesterday (so a restart was not required).

Cleary, I need to restart now to see if the problem repeats… I haven’t done so yet (can’t bring myself to bin those two hours of careful work…) but I’m still mystified as to why it might have opened in View Only. Can you shed any light on it?
Thanks

Hmm, okay I have checked your license and it is valid so sorry I’m not clear why this is happening I think you will have to restart.

I’ve restarted :frowning_face: and it has opened ‘normally’.
I would usually Save regularly and often, and this cockup is an (im)perfect storm, in that a: I’ve not been diligent in doing so on this occasion, and b: have also spent several hours rather than a few odd minutes making changes. My bad. But - I’ll be careful to check that title bar when opening Jaikoz, to make sure that it’s not in View Only Mode. Frustrating…
Thanks for your attention to it, it’s appreciated. Cheers.

If it happens again I will investigate further, actually if you run Advanced:Create Support Files and email them to support@jthink.net to see if some error occurred that could cause this situation.

I bought Jaikoz today. After I installed the license, everything worked correctly. but later in the day when i started the program again i got the same error message. what should I do.

Hi, sorry should be fine now just restart Jaikoz.