I’m using Jaikoz 3.7.1, build 1082, on a Mac running Snow Leopard. I’ve been working with files in my userspace on my internal hard drive, so no external/network drive issues here. I bought Jaikoz two days ago.
Jaikoz freezes for me occasionally, usually when I’m just trying to select a tag or two. This apparently occurs at random, and I haven’t noticed anything specific that sets it off, other than that I’ll be in the middle of cleaning up some auto-corrected tags, usually trying to select a tag field or two in the Edit screen, and it will hang.
The blue spinning ball appears, and I can’t select anything else on the screen. All of the menu options are grayed out, except for the Jaikoz menu, and I can view and use the About and Preferences windows. In Finder’s “Force Quit” window, Jaikoz is NOT labeled “not responding”. I can grab the window and move it around on the screen. I can also quit Jaikoz, which gives me the option of saving my changes. If I click “Yes”, it does save my tags, and then closes. If I start it up again, it works normally for a while.
I’ve waited 10-15 minutes when it freezes, but it’s never come right until I quit and start Jaikoz again. It always happens when I’m in the middle of selecting tags.
The log file will show the last successful action completed on files, and then the next thing it will show is the saving actions, initiated when I try to close the frozen Jaikoz and tell it to save my changes. There are no other error messages.
This problem is especially annoying because it usually happens in the middle of editing a large batch of files, and I don’t actually want to save the tags of the ones I haven’t inspected yet, since I want the option of reverting to saved.
And, no, I’m not experiencing this problem with any other programs on my Mac at this time.
Any suggestions for how to troubleshoot this? I’d like to get it worked out, because in all other ways, Jaikoz works great and I’m glad I spent the money on it.
MTA build number