Cannot save changes in Jaikoz

[subsbligh]

Hi team - been using Jaikoz for a couple of years faultlessly.

Recently, I get the error message that I cannot save the changes to my tags.

This usually happened in the past when the file was in use (for example, still being used by uTorrent, or open in a media player, or explorer).

Unfortunately, now I close all those applications (and go through task list/processes and close anything remotely related) and I still get this message.

Interestingly, it will work for some of my older database of music, but new files downloaded in the past 6 months, say, aren’t able to be changed.

I’m on the latest version of Jaikoz.

Any hints?

[paultaylor]

Its most likely to be a permissions problem, if the files the,selves look okay maybe it is the containing folder that is the problem. Or maybe the files are owned by a different user, are the files on a network folder ?

[FXW]

Hi,

I just bought het program and have the same problem.

Everytime I try to save changes the program responds with a pop-up window with the title:

unable to save some files, these have been left with the status of changed

In the window itself it says:

there was a problem changing some files, these have been left with the status of changed

Any suggestions?

cheers,

[paultaylor]

Probably file permissions, if you send me your support files I can check.

[FXW]

Could you explain “support files” and where can I find them?

[FXW]

OK I understood the problem. The file properties were set ‘read only’; after correcting this, the program worked OK.

[paultaylor]

Okay great, FWIW you can create support files from the Advanced menu, once created you can then use your email program to email them to me.