Artwork in different platforms not consistant

[kevinc]

Hi all,
First time poster here. I am trying to get to the bottom of an artwork issue. most of my songs are one offs, not specifically complete albums. I have great luck with getting info and art but I have found that the art does not show up in all cases. for example, Windows media player and any Android device shows my art with out issue but my LG blu-ray player and my samsung smart TV music players only show some of the artwork. Its hit and miss with no pattern.

I am sure that I am not the first to have this issue but cant seem to get past it.

Any help with this issue would be greatly appreciated.

Thanks,
Kevin

[paultaylor]

So is all the artwork show okay within Jaikoz ?
Is the artwork always shown in Windows Explorer ?
Are the problematic artwork in a different format ?

You could try this:

Run File:Save Artwork to Filesystem so artwork for each album (assuming one folder per album) is saved in a separate file with the folder. Then see if all these images are visible with Explorer.