SongKong Jaikoz

SongKong and Jaikoz Music Tagger Community Forum

Activation time when upgrading from Song Kong Lite to full version

I’m new to this group and forum and have just purchased a full version of Song Kong but when entering the details sent on the confirmation license email the system tells me they are incorrect. I used copy/paste to avoid mis typing so I can only assume it takes time for license upgrade details to be activated.

I have a Melco N1ZH EX 6TB which comes with Lite version pre-installed. Would appreciated any comments or directions to try.

Many thanks

Hi Bob, it should work immediately, did you remember to replace the email field ?

Hello Paul,
Thanks for your reply and I did replace all fields with details on the license email. Also waited 30 minutes to allow synchronisation and retried but same error message. Thanks again for replying. I’ve sent a message to for their input.

I have just checked the email account and don’t seem to have any emails from you so far ?
Could you send a screenshot of the License screen to please so i can check what has been entered

I have your first email now, but I need the screenshot.