I recently attempted to renew my Jaikoz software with a 3 year renewal. The problem is that it was purchased through my Paypal email address, which Jaikoz did not recognize (as the original purchase was made through an old email address). Is there a fix? I haven’t found an efficient way to contact customer support, but Paypal charged me for 3 more years. The original license they sent me is useless because it has expired, so my guess is that they need to link the new 3 year renewal purchase with the old email address.