Normally updates are very smooth but downloading and installing 11.8 Belly (1189) has now resulted in zero functionality - opens OK on the Mac (Intel) but just displays blank grey screen… any ideas please?
Ta Gary
Normally updates are very smooth but downloading and installing 11.8 Belly (1189) has now resulted in zero functionality - opens OK on the Mac (Intel) but just displays blank grey screen… any ideas please?
Ta Gary
hmm, try maximizing window and then minimizing it, anyone else seeing this ?
Yes Ok so that worked - thank you. Minimising the window (or any option to change the size or tile to LHS or RHS) forces the screen to refresh and the normal Jaikoz screen returns. However if you close Jaikoz down and reopen it defaults back to the blank grey screen… little bug perhaps?
It’s related to mac specific changes to use full window, I saw the bug but then I changed the code and that resolved the bug so I will have to investigate why it is still happening in some cases.
Hello Paul
I just downloaded Jaikoz 11.8 and this is what it look like after reopened, just a grey window and I had try to create a support file but it say I can’t create an empty support file.
What can I do to fix the problem ?
I had download for Mac M! that’s what is my computer
Regards
Gilles
I’ll make a fix tommorrow
Now believe to be fixed, we have re-released Jaikoz 11.8 for MacOS because of two issues:
To install simply download from website and replace existing version, after installation if you check About Jaikoz it should now say Build Date:24nd January 2024 rather than Build Date:22nd January 2024
Thank you Paul - fix has resolved the issue for me (MacBook Pro (Intel))
One more fix, we have re-released Jaikoz 11.8 for all platforms because of
To install simply download from website and replace existing version, after installation if you check About Jaikoz it should now say Build Date:25th January 2024